No, under normal circumstances you may choose any auto body shop you trust. But be sure to remember to check a shop's training and certification, facilities and equipment before making a decision.

Can the Insurance Company I have require me to get more than one estimate?

No, under normal circumstances they can't, but we would recommend you bring your car to Countryside Auto Body to get a great price on our top-quality work!

What may be some of the differences between higher and lower estimates?

As with many things, a quote that seems too good to be true just might be. There are major differences between body shops. The lowest bid isn't the best deal if you receive a poorly-done or incomplete repair. A poor repair can lower the resale value of your car, cause other problems down the road, and endanger the safety of you and your passengers.

Will the estimate I received going to be the final amount of my bill?

Not necessarily. An estimate might change during the repair process as unforeseen damages become evident. A technician might find damaged parts as he takes your car apart -- damages that couldn't be seen from the exterior. Countryside Auto Body will take care of contacting the insurance company handling the claim to add the new repairs to the bill. And of course, we'll contact you as well to inform you of all changes to your estimate.

What happens if my insurance company and I can't agree on what should be done to repair my car?

Your policy should have a clause that allows for an independent appraiser to take a look at your car in an attempt to resolve the matter.  Check with your insurance agent for the particulars concerning your policy.

Are payments for repairs my responsibility or that of the insurance company?

Ultimately, the owner of the car is responsible for all payments due to the repair shop. Countryside Auto Body will do all we can to get payment from your insurance company but, unfortunately, in the end you are the one held responsible for the bill.